Price Match

If you find the same item in stock at a lower price from another authorised retailer, tell us and we will match it.

How to request a price match

Email support@apexpool.store with:

• a link to the competitor's listing
• the product name and model, exactly as it appears on our site
• your order number, if you have already ordered

We review every request within 1–2 business days.

Conditions

• The item must be identical — same brand, model, weight, tip size and finish
• The competitor must be an authorised retailer with the item in stock and shipping to your country
• The comparison uses the total delivered price, including shipping and any handling fees
• Requests must be made within 7 days of your order

What we cannot match

• Auction sites, marketplace resellers and private sellers
• Clearance, liquidation, open-box, used or refurbished items
• Bundle or member-only pricing that is not available to the general public
• Prices that include a discount code we cannot verify
• Pricing errors on the competitor's site

If we match

For a new order, we send you a discount code for the difference. For an order already placed, we refund the difference to your original payment method within 5 business days.

Price matching is offered at our discretion and may be withdrawn or changed at any time.

Contact

Apexprime Trading Ltd
182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: support@apexpool.store